Staff SMS Opt-In Evidence
Public evidence of the optional RockSolid Ops staff SMS notification path for A2P 10DLC reviewers.
RockSolid staff SMS alerts are a separate opt-in path from the public customer enrollment page at /sms-consent. Staff messaging is limited to missed-call and voicemail alerts for the staff member’s own authenticated account. Staff SMS is optional, off by default, and can be disabled at any time. Staff may also reply STOP to opt out or HELP for help.
The real settings UI lives behind login in RockSolid Ops. The screenshots below recreate the authenticated Phone Settings controls exactly as staff see them.
Screenshot 1 — Staff mobile number (own number only)
Each staff member enters their own mobile number in Profile → Phone Settings. RockSolid does not enroll staff numbers without this step.
Phone Settings
Your mobile number for optional missed-call text alerts.
RockSolid Ops → Profile → Phone. Providing a number does not by itself enable SMS alerts.
Screenshot 2 — Optional missed-call SMS toggle (default OFF)
After a number is saved, staff must explicitly enable the off-by-default “Text me on missed calls” toggle. Turning the toggle off stops staff SMS alerts immediately.
Notifications
How and when you are notified about calls you miss.
Text me on missed calls
Sends an SMS to your phone number with the voicemail transcription (when available) and a link to the recording.
RockSolid Ops → Profile → Notifications. Toggle shown in the default off position.